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Customer Due Diligence (CDD) Remediation
Maintaining high quality CDD data can be time consuming, resource intensive and complex. From backlog remediation to framework optimisation, we help firms enhance onboarding efficiency, reduce regulatory risk so you can protect your business and clients with confidence.
Are gaps in your CDD records creating regulatory risk?
Customer Due Diligence (CDD) is a core requirement under the Money Laundering Regulations (MLR) and is essential to protect your firm against financial crime. Firms are expected to maintain accurate and risk-based CDD records, conduct regular file reviews and ensure robust governance and oversight. Failure to meet these standards can lead to regulatory scrutiny and reputational harm.

Key CDD services
CDD remediation projects provide end-to-end review and update of customer files to eliminate backlogs and ensure regulatory compliance.
Development of scalable, risk-aligned CDD policies and procedures tailored to your business model.
Enhanced assessment of customer risk levels with updated KYC information and audit-ready documentation.
A CDD regulatory gap analysis identifying deficiencies and implementation of corrective actions to future proof your compliance.
Why work with us?
Our team of compliance maturity specialists delivers tailored CDD solutions that go beyond remediation - strengthening governance, best practice and ensuring your firm is regulator ready.
- Deep domain expertise – Former regulators and financial crime specialists with hands-on experience across key sectors.
- Tailored remediation solutions – Customised CDD frameworks that reflect your risk profile, business model and operational priorities.
- End to end delivery – From file reviews and gap analysis to governance enhancements and audit preparation, we manage the full remediation lifecycle.
- Compliance maturity focus – We help firms move from reactive fixes to proactive, sustainable compliance aligned with evolving regulatory expectations.
Insights that keep you ahead
Access expert insights, regulatory updates and in-depth analysis from our sector specialists. Our thought leaders break down emerging risks, evolving expectations and industry trends - giving you the clarity to strengthen governance, enhance control frameworks and lead with compliance maturity.
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Ready to advance your compliance maturity?
Connect with our sector specialists for tailored guidance on where you stand - and where to go next. Whether you need authorisation, assurance or a path through regulatory pressure, we'll help you take the next step with clarity and confidence. Let’s talk.