Business Issue
A payments technology platform, responsible for managing large-scale online payments, was undertaking a safeguarding remediation project. The client needed expert guidance to ensure their approach aligned with regulatory expectations and industry best practices.
Solution
fscom deployed safeguarding specialists to provide targeted advice on the client’s regulatory obligations and shared insights into how similar firms address the operational challenges of safeguarding. We facilitated a workshop to embed a deeper understanding of safeguarding principles across the organisation. Additionally, fscom participated as an advisor within the client’s safeguarding steering committee, offering guidance on proposed remedial actions and helping shape a compliant, practical response.
Benefits
The client gained a clearer understanding of safeguarding requirements and how to operationalise them effectively. The project benefited from expert insight, leading to more robust decision-making, improved internal alignment, and enhanced confidence in the remediation approach.
Client
Feedback
The client felt well-supported and empowered by fscom’s guidance throughout the remediation process. Our involvement provided clarity, credibility, and assurance to internal stakeholders as they implemented necessary changes.
