Safeguarding

We support payment and e-money firms to safeguard customer funds through expert audit, training and advisory services that establish robust controls, ensure compliance and build long-term resilience.
Is your firm safeguarding compliant?

To protect customers if a payment or e-money firm fails, the regulators require you to have rigorous safeguarding controls in place, such as clear fund identification, timely reconciliations, robust segregation of client money and independent audits. We mitigate safeguarding risks, strengthen operational resilience and secure compliance with the latest regulations.

Our safeguarding services

Safeguarding audits that provide independent assessments, fund segregation verification and detailed reporting to ensure compliance and regulatory assurance.

Safeguarding policy and procedures, including gap analysis, regulator aligned procedure enhancements, and board-level reporting and governance.

Safeguarding training, such as practical, scenario-based learning for compliance teams and leadership to embed a strong compliance culture.

Regulatory compliance in line with Payment Services Regulations 2017 (PSRs) and Electronic Money Regulations 2011 (EMRs).

Why work with us?

Our experienced team of safeguarding compliance maturity specialists will ensure your firm offers protection that builds customer trust and meets regulatory requirements.

Insights that keep you ahead

Access expert insights, regulatory updates and in-depth analysis from our sector specialists. Our thought leaders break down emerging risks, evolving expectations and industry trends - giving you the clarity to strengthen governance, enhance control frameworks and lead with compliance maturity.

Safeguarding customer funds: meeting the Central Bank of Ireland’s expectations

Read more

Key Takeaways from the 2025 UK Payments Regulatory Outlook

Read more

2024 Regulatory Outlook Report: The Key Trends Shaping Ireland’s Payment and E-money Sector

Read more

Fixing the safeguarding regime to keep the money safe

Read more

‘Keep the customers’ money safe’ is the top priority for payment and e-money institutions in the UK

Read more

CBI’s safeguarding expectations of payment and e-money institutions – a timely reminder

Read more

Payments and e-money institutions seeking authorisation in Ireland

Read more

Webinars, podcasts and events
Resources and downloads
Ready to advance your compliance maturity?

Connect with our sector specialists for tailored guidance on where you stand - and where to go next. Whether you need authorisation, assurance or a path through regulatory pressure, we'll help you take the next step with clarity and confidence. Let’s talk.